Refund policy

Last Updated: August 12, 2026

RETURN & REFUND POLICY

At Blacke Perfume, we aim to provide a smooth and reliable shopping experience. Please review the policy below before placing an order.

Returns

Due to the nature of fragrance products and hygiene standards, we do not accept returns of opened or used perfumes.

Returns are accepted if the product is damaged during transit, the wrong product is received, or the product is defective upon delivery. Return requests must be made within 48 hours of delivery.

Return Requirements

The product must be unused and in its original packaging, with all seals, labels, and accessories intact. Proof of purchase (Order ID) and clear photos or an unboxing video may be required.

Refunds

Once an approved return is received and inspected, the refund will be processed to the original payment method within 5–7 business days.

Non-Returnable Items

Opened or used perfumes, products damaged due to misuse, orders with incorrect customer-provided shipping details, and gift cards (if applicable) are not eligible for return or refund.

Contact Us

For return or refund queries, please contact us through the Contact Us page or your official support email.